Privacy policy

WHAT THIS PRIVACY POLICY COVERS

In accordance with the Data Protection Act, this policy gives you information about how SharkEye Wheel Aligners UK Ltd. treats personal information received from our web site visitors.

 

WHAT IS PERSONAL INFORMATION?

Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number. The only time we'll use your details for any other purpose than those listed above is to email you from time to time about our services.

We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

INFORMATION COLLECTION AND USE

We collect visitor information in the following section of this we site:
Contact us - if you send us an inquiry via the contact form we'll use your details to respond to your request/comments.

PAYMENTS

Payments made through our website or via payment links are processed securely by our third-party payment provider, Stripe Payments Europe Ltd.

We do not collect, store, or process card details on our own servers. Stripe may collect personal and payment information necessary to complete transactions and prevent fraud, in accordance with its own privacy policy.

Stripe acts as a data processor for payment transactions and complies with applicable data protection and security standards, including PCI DSS.

THIRD-PARTY SERVICE PROVIDERS

We use trusted third-party service providers to support our business operations, including payment processing and website analytics. These providers process personal data only on our instructions and in accordance with applicable data protection laws.

Our key third-party service providers may include payment processors, analytics providers, and IT service providers.

ACCESSING YOUR DATA

You have the right to request a copy of the personal information we hold about you.

Requests for access to personal data are processed free of charge unless the request is manifestly unfounded or excessive, in accordance with applicable data protection law.

(This is required for UK GDPR compliance.)

For further information, please contact us using the contact form.

LAWFUL BASIS FOR PROCESSING

We process personal data on the following lawful bases under UK data protection law:

• Contractual necessity – where processing is required to provide goods or services
• Legitimate interests – for business operations, customer communication, and fraud prevention
• Legal obligation – where required to comply with applicable laws and regulations

COOKIES

This site uses cookies to collect information about how the site is used by its visitors. Cookies provide non-personal statistical information about visits to pages on the site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information. None of this information is associated with you as an individual.

However, should you wish to delete or disable the cookies, you can do so by referring to the ‘Help’ option on the menu bar of your browser. This will tell you how to prevent your browser from accepting new cookies; notify you when you receive new cookies; and disable cookies altogether.

THIRD-PARTY COOKIES

Our website may use third-party cookies for analytics and performance monitoring. These cookies help us understand how visitors use our website and improve user experience. Where required, cookie consent is obtained through our website.

CHANGES TO THE PRIVACY POLICY

We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal information.

This website is operated by: SharkEye Wheel Aligners UK Ltd.

MOBILE APPLICATION PRIVACY

If you use or download the mobile application AppEye, operated by SharkEye Wheel Aligners UK Ltd., this section applies in addition to the rest of this Privacy and Cookie Policy.

Information Collected via the App
When using the App, we may collect limited personal and technical information including your name, email address, contact details (if provided), device type, operating system, app version, and usage data such as features accessed and session duration.

This information is used solely to provide and improve App functionality, respond to inquiries or support requests, monitor performance and usage trends, and communicate important updates related to our services.

App Permissions
The App may request access to certain device features such as internet access or notifications. These permissions are used only to enable core App functionality and can be managed through your device settings.

Third-Party Services
The App may use trusted third-party services for analytics or performance monitoring. These services operate in accordance with their own privacy policies and do not personally identify individual users.

Data Security
We take reasonable technical and organisational measures to protect any information collected through the App against unauthorised access, loss, or misuse.

Opt-Out and Data Removal
You may stop all information collection by the App by uninstalling it from your device. You may also contact us to request access to or deletion of any personal data we hold.

INTERNATIONAL DATA TRANSFERS

Some personal data may be transferred outside the United Kingdom or European Economic Area where required for payment processing or technical services. Where such transfers occur, appropriate safeguards are in place to protect personal data in accordance with applicable data protection laws.